Ericsson, a major telecommunications managed services company, has described Nigeria as a key partner in its expansion project and as such has selected it as the site for its network operations centres.
The company said that Nigeria was selected due to the availability of talent, infrastructure and connectivity in Nigeria, and will act as hubs used to manage networks across the rest of Africa.
Head of Region Sub-Saharan Africa at Ericsson, Fredrik Jejdling, who disclosed while presenting the February 2015 Ericsson Mobility Report to journalists in Lagos, revealed that the new network operations centre will be sited in Lagos just as the company will be expanding the capabilities of its existing facility in Abidjan, Ivory Coast.
He stated that the decision by Ericsson to site the centre was mean to better serve both operators and end users across the continent stressing that the capabilities provided by the network operations centres will include engineering, operations and customer experience management.
Jejdling said further that the facilities in Nigeria and Ivory Coast will help Ericsson’s customers in Africa make the transition from managing network performance to managing the quality of end-user services such as voice, web browsing and video streaming - National Mirror Nigeria