Ivory Coast: MTN Cote D’Ivoire Deploys Ericsson for digital transformation

Nov 10, 2017

Ericsson has successfully completed a live deployment of Business Support Systems (BSS) with MTN Cote D'Ivoire. The deployment includes Ericsson Charging System, Ericsson Dynamic Activation and Ericsson Multi Mediation. The system modernization process also includes the replacement of legacy BSS platforms.

As part of this complex transformation project, the Ericsson solution was introduced to provide MTN with a real-time view of all its business support processes and enables real-time convergent charging, policy control and fast service creation. The flexible and highly scalable solution allows MTN to better control credit while providing users with simplified control over their costs through flexible packaging, bonuses and discounts.

In addition to the BSS rollout, Ericsson has deployed Ericsson Converged Wallet Mobile Money platform.

'Ericsson's support systems portfolio provides a complete view and roadmap for MTN's goal of providing internet for all, underscored by a drive towards financial inclusion for our loyal subscriber base,' says Freddy Tchala, CEO, MTN Cote D'Ivoire.

Ericsson Charging System enables a host of new services like catalog orchestrated charging, flexible refill and community charging, and new voice and data offerings for MTN's 220 million prepaid customers.

The modular Ericsson Charging System is a scalable, online mobile broadband charging system that gives MTN a real-time, competitive advantage in the new Networked Society environment. This data charging and yield management capability was previously only available in separate offerings.

Rafiah Ibrahim, Head of Market Area Middle East and Africa, Ericsson, says: 'Mobile operators need to be fast, flexible and in control of their environments to deliver great experiences to customers, operate efficiently, and deliver innovative new offerings to stand out in today's highly competitive marketplace.

'Ericsson's end-to-end solutions help operators meet these challenges by helping them quickly develop new products, new packaging, and pricing models that target specific user preferences, thereby reducing time to market,' she adds.

Ericsson Multi Mediation is a convergent data solution handling file, event, and online collections by transforming and distributing data from the MTN network and making it available for a range of purposes such as charging and billing, service assurance, fraud detection and statistics. Ericsson Dynamic Activation is a next-generation provisioning platform supporting evolving wireless and wireline networks, resilient and dynamic activation, model-driven configuration, and cloud and virtualization deployment. It provides MTN with fully automated real-time fulfilment capabilities.

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